Shipping policy

Shipping Policy

At Manash, we strive to deliver your luxury pret and premium articles as quickly and safely as possible. We partner with Pakistan’s leading logistics providers to ensure seamless, tracked deliveries straight to your doorstep.

1. Delivery Timelines & Coverage
We ship exclusively within Pakistan. We do not cater to or accept international orders at this time.

* Lahore: We offer fast 1-day delivery within Lahore for all orders confirmed before the daily cutoff.
* Nationwide (Karachi, Islamabad, & Other Cities): Standard shipping takes 3 to 5 working days from the date your order is confirmed.

Please note: Public holidays, severe weather conditions, or peak festive seasons may occasionally cause slight delivery delays.

2. Shipping Charges
* Free Shipping: We are proud to offer 100% Free Shipping on all orders nationwide with no minimum purchase required. The price you see on the product page is the final price you pay at checkout.

3. Payment Methods
To ensure a secure and confident shopping experience, we provide:
* Cash on Delivery (COD): Pay securely in cash when your package is handed over to you.
* Direct Bank Transfer: Available upon request via our customer support channel.

4. Order Confirmation & Tracking
1. Once you place an order on our website, our team will send an automated verification text or email.
2. For high-value articles, our team may contact you via call or WhatsApp to confirm your sizing before dispatching.
3. Once dispatched, you will receive a tracking number to monitor your shipment status in real time.

5. Delivery Issues & Inspection
Upon receiving your parcel, please ensure the flyer or security seal is intact. If you notice any external damage to the packaging, please report it to our customer care team immediately at info@manashonline.com or via WhatsApp before opening the parcel.