Refund policy
Refund & Return Policy
Thank you for shopping with us. We strive to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our policy below.
Returns
- Items may be returned within 7 days of delivery.
- Products must be unused, unwashed, and in their original condition, with all tags and packaging intact.
- Any item that shows signs of use, damage caused by the customer, or missing tags may not be eligible for return.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 5–7 business days through the original payment method.
Exchanges
- Exchanges are available for size or product defects, subject to stock availability.
- If the requested item is unavailable, a refund or store credit may be issued.
Non-Returnable Items
- Sale or discounted items are generally not eligible for refunds or exchanges unless they arrive damaged or incorrect.
Damaged or Incorrect Orders
- If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and your order details so we can resolve the issue promptly.
Contact Us
For any return, exchange, or refund request, please contact our customer support team with your order number and purchase details.